Fujitsu has developed a new self-evolving multi-AI agent technology designed to help businesses automate and continuously improve operational workflows without relying heavily on manual AI adjustments.
The announcement was made on 25 May from Kawasaki. The company said the system allows multiple AI agents to work together, learn from business operations, and adapt automatically to rule changes, policy updates, and operational feedback.
The technology is aimed at large-scale enterprise environments where operations constantly change due to legal revisions, system updates, or evolving internal processes.
Fujitsu said traditional AI systems still require specialists to repeatedly adjust prompts, search logic, evaluation methods, and operational rules. The new system is designed to reduce that dependency by allowing AI agents to learn from both successes and failures during daily operations.
The company tested the technology across sectors including manufacturing, healthcare, finance, and public administration.
According to Fujitsu, the system was used to improve its business-specific large language model “Takane,” delivering an average accuracy improvement of 28 points after operational optimization.
In healthcare applications, the technology was able to extract structured information from unstructured medical records and test data. Fujitsu said the same approach could support complex enterprise workflows where large volumes of documentation and operational rules must be managed continuously.
The company also applied the technology to document searches inside large-scale electronic health record systems and local government business systems. AI agents learned from previous failures and human corrections to improve document extraction strategies and impact analysis processes.
For the wider retail and FMCG sector, the development reflects growing investment in enterprise AI systems that can support supply chain management, compliance workflows, operational automation, and large-scale data analysis.
The technology may also become relevant for retailers and suppliers managing complex supermarket operations, especially as businesses continue expanding AI-driven inventory systems, pricing tools, logistics platforms, and digital infrastructure across the wider Japan retail technology sector.
Fujitsu said it plans to integrate the technology into its proprietary AI platform and expand deployment across environments including cloud, on-premises, and edge systems.
